Privacy Policy

1. Introduction

At Vstopia, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform. Vstopia is a community-driven platform dedicated to sharing news, updates, and knowledge about Max MSP, Max for Live, Ableton Live implementations, plugin development, and Max for Live creation. We also provide troubleshooting support, share educational content through our Patreon, and promote the work of innovative developers in our community.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Subscribe to our newsletter for latest updates
• Participate in our community discussions
• Join our Patreon community
• Request troubleshooting assistance
• Interact with our content
• Engage with developer spotlights and promotions

This information may include:

• Name and surname
• Email address
• Professional role in the audio development community
• Technical experience (Max MSP, Max for Live, Ableton Live)
• Community contributions and feedback
• Support queries and troubleshooting details
• YouTube subscription status (when using YouTube integration features)

3. How We Use Your Information

We use the collected information for:

• Delivering news and updates about Max MSP and Max for Live developments
• Sharing community highlights and developer spotlights
• Providing troubleshooting assistance and support
• Improving our content and community resources
• Connecting developers with their audience
• Communicating about Patreon exclusive content and educational materials
• Verifying YouTube channel subscriptions for reward program participation

4. Third-Party Services

Our platform integrates with certain third-party services to enhance your experience:

• Payment Processing:
  • We utilize secure third-party payment processors (Stripe, PayPal) for transactions
  • These processors collect necessary personal information subject to their own privacy policies
• YouTube API Services:
  • We use YouTube's API to verify if users are subscribed to our channel as part of our reward program.
  • By using this feature, you agree to be bound by YouTube's Terms of Service (YouTube Terms) and Google's Privacy Policy (Google Privacy Policy).
  • We temporarily access your YouTube subscription data solely to verify your subscription status.
  • Data Sharing: We do not store, share, transfer, or disclose your YouTube subscription data to any third party.
  • You can revoke access to your YouTube data at any time by visiting your Google Account permissions settings: (Revoke YouTube Access).
• Facebook API Services:
  • We use Facebook's API to verify whether users have shared our page as part of our reward program.
  • By using this feature, you agree to be bound by Facebook's Terms of Service (Facebook Terms) and Privacy Policy (Facebook Privacy Policy).
  • We temporarily access your data (e.g., page share status) solely for verification purposes.
  • Data Sharing: We do not store, share, transfer, or disclose Facebook data to any third party.
  • You can revoke access to your Facebook data at any time through your account settings: (Revoke Facebook Access).
• File Storage Services (Dropbox, Google Drive) may be used for file transfers and hosting, governed by their respective privacy policies

5. Data Protection

We implement appropriate technical and organizational measures to maintain the security of your personal information:

• Encryption: We employ AES-256 encryption for sensitive files and secure HTTPS connections
• Access Controls: Your data is only accessible to authorized personnel
• Regular Security Audits: We conduct periodic reviews of our security measures
• Secure Data Storage: Your information is protected using industry-standard security protocols

5a. Data Retention and Deletion

We maintain specific data retention policies for different types of data:

• YouTube Data Retention:
  • Any data accessed via the YouTube API is used only during the verification process and is not stored on our servers.
  • Users have full control to revoke app permissions via their Google Account at any time.
• Facebook Data Retention:
  • Any data accessed via the Facebook API is used only during the verification process and is not stored on our servers.
  • Users can revoke app permissions via their Facebook account settings at any time.
• All other user data is retained only as long as necessary for the purposes outlined in this privacy policy.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access your personal data and request information about its processing
• Correct any inaccurate or incomplete data
• Request deletion of your data when no longer necessary
• Withdraw your consent at any time
• Opt-out of communications
• Object to certain types of processing
• Request data portability where applicable

7. Developer Content & Licensing

Our platform hosts content from various developers. Here's what you need to know:

• Ownership: Developers retain all rights to their content. By uploading content, developers grant Vstopia a non-exclusive, worldwide, royalty-free license for platform distribution
• Content Responsibility: Developers must ensure their content doesn't infringe on third-party rights or violate laws
• Content Removal: We reserve the right to remove content that violates our terms or is deemed objectionable

8. Payments & Refunds

Our payment and refund policies are designed to be transparent and fair:

• Payment Processing: We use secure third-party processors (PayPal, Stripe) for all transactions
• Developer Commission: Platform fees may apply as outlined in the Developer Agreement
• Refund Handling: Individual developers manage refund requests, with Vstopia facilitating communication

9. Exclusive Bundles & Memberships

• Content Access: Some resources may require subscription or one-time purchase
• Billing: Subscription services are billed in advance on agreed cycles
• Cancellation Rights: You may cancel subscriptions anytime, with billing cycle restrictions applying

10. Acceptable Use & Intellectual Property

Users of our platform agree to the following terms:

• Prohibited Actions:
  • Violation of laws or regulations
  • Sharing unlawful or harmful content
  • Attempting to bypass security measures
  • Using unauthorized automated access methods
• Platform IP Rights: All Vstopia design elements, text, and graphics are protected by intellectual property laws
• Usage Restrictions: Reproduction or derivative works require explicit permission

11. Disclaimer of Warranties

Please note the following disclaimers:

• Platform is provided "AS IS" and "AS AVAILABLE"
• No guarantee of uninterrupted or error-free service
• No warranty against viruses or other harmful components

12. Contact Us

If you have questions about this Privacy Policy or need assistance, please contact us at:

Email: contacts.vstopia@gmail.com